If you find you have filament stuck in the middle of the filament tube on your Robo E3, this video shows you how you can access and clear that stuck plastic.
If you have a hard time pressing down on the press-fit connector, you can remove the lid from the top of the printer by pushing up from within the machine. It takes some force, but the piece can snap out, allowing easier access to the top of the extruder.
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