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E4 Pro: Replacing the Main Board
To replace the Main Board of your Robo E4 Pro: You will need a 2.5mm Allen wrench, a #2 Phillip's head screwdriver, needle-nose pliers, and optionally markers to indicate which wire is which. Expec...
Robo E4: My print isn’t sticking to the build plate.
First, make sure your temperature settings match the filament you are using. Different brands of filament and different types of filament have different requirements for extruder and build plate te...
Resources within the app
Getting Started Videos To help you get going with printing, check out the 'Getting Started Videos' found in the menu list. Select your printer model to be directed to the corresponding video. ...
Robo E4 Pro: Replacing the Extruder to Main Board Ribbon Cable
If you need to replace the cable that runs from your extruder assembly to your main board on your Robo E4 Pro, you'll need both a 2 and a 2.5mm Allen wrench as well as some wire cutters. Unload fil...
My Robo E4 is printing but no filament is coming out.
First, make sure there is not a tangle or knot on the filament spool. If so, unload, detangle, and reload your spool. If there is no tangle, make sure your temperature settings match the filament y...
Report an issue
Reporting an issue with the app Your feedback is welcome! We are always striving to improve the app's performance and experience. If at any time you have an issue with using the app or just have ge...
Robo E4: Replacing the Z-Limit Sensor
If you need to replace the Z-Limit Sensor on your Robo E4, here's how to do so.
My Robo E4 3D printer isn’t showing up after I add it to MyStemKits.
First things’ first – make sure you are following the correct how-to video. (https://youtu.be/Wj8ZmZdCmmQ?feature=shared) For the Robo E4, you do NOT need to download any software or “cloud client....
Print is not sticking to platform
When a print is not sticking to the platform, this likely means the Z-Offset is not set correctly. Please reference our Calibrating your Robo E3 article. If your machine is correctly calibrated,...
My Robo E4 3D printer is showing artifacts on one or both sides of the print. Or, my print is giving a non-smooth finish.
This can happen if you move your printer from one location to another. Due to the speed of the printer, the printer runs an automatic vibration calibration to counterbalance any vibrations on the l...