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RoboSupport

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  • Travel

    Travel Combing mode Combing mode keeps the print nozzle within the interior of the model whil traveling from one point to another. This reduces the number of retraction moves because the extrude...

  • Changing your Print Temperature in RoboPrint

    It's important to make sure your print temperatures match your chosen filament to reduce the likelihood of clogs and poor print quality. In RoboPrint, click "Start Slicing" and then go into "Expert...

  • E3: Clearing Filament Stuck in the Tube

    If you find you have filament stuck in the middle of the filament tube on your Robo E3, this video shows you how you can access and clear that stuck plastic.     If you have a hard time pressing d...

  • Robo E4: Clearing a Tough Clog - Aka Taking the Extruder Apart

    This video shows you how to take the extruder apart to get to the toughest clogs. Prior to following these steps, we recommend following the guidance in this article for basic unclogging steps: Rob...

  • My Robo E4 Pro is printing but no filament is coming out.

    First, make sure there is not a tangle or knot on the filament spool. If so, unload, detangle, and reload your spool. If there is no tangle, make sure your temperature settings match the filament ...

  • E3 Pro: Replacing the Screen

    If you need to replace the screen on your Robo E3 Pro, follow the below steps. Expect this process to take between 10 and 15 minutes. There is a video at the bottom if you prefer to follow along th...

  • Robo E3 How-To Print from USB

    How-to print from a USB on your Robo E3 3d printer   Before you try to print from a USB drive, make sure that you have a .gx or .g file loaded onto the drive  Printing from USB does not work if y...

  • Check the file before printing

    Check the file before printing on your R1+ Make sure that your part is oriented properly. To check this, click view next to your desired print to see a preview of your print. If you want to make an...

  • Loading filament

    Loading filament into the R1+ Before you begin a print you need to load filament. Follow these steps to properly load your printer with filament. Take the spool holder that came with your printer a...

  • Printer controls

    Printer controls (while idle) If your printer is idle (not printing), you can control various aspects of it from the printer controls screen. First, select the printer from the dashboard and you wi...