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RoboSupport

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  • Connecting and registering E3 Pro to MyStemKits website

    This video walks you through the simple process of registering your Robo E3 Pro 3D printer on the MyStemKits website. No software download required! Just follow the simple steps below: 1. First, c...

  • Robo E3 Clogged Extruder Nozzle

    Clogged Nozzle Problem - Thumping sound - Filament not extruding - Stringy inconsistent print layers   To unclog your extruder nozzle, first try to unload filament. Refer to our Loading/Changing...

  • Cleaning the print bed surface

    Cleaning the print bed surface on the R1+ The Robo R1+ print bed surface is glass. Make sure to clean it with a isopropyl alcohol and a damp cloth to prepare it for a new layer of adhesive. This wi...

  • Loading files on MatterControl

    Loading files on MatterControl Open up MatterControl and connect to your printer. Within the QUEUE tab, select the Add button just above.  (Or on the bottom left corner). Add your file to the queu...

  • Unboxing the Robo R1+

    Unboxing Robo R1+ Now that you’ve received your Robo R1+, it’s time to unbox it and get familiar with your printer and accessories. The printer’s accessories are stored in the top foam piece of th...

  • Add a printer

    Add a new printer to your app When you open up the Robo app, the first screen that will appear is the dashboard. Consider this your home screen where you can add, monitor and access all of your con...

  • Uploading stl files

    Uploading stl Files If you have an stl file that you want to print, you can slice it on your printer directly through the web dashboard. You can grab an stl model from places like www.thingiverse.c...

  • Robo R1 (original) firmware

    Below are the links to download the latest and previous versions of the R1+ Robo R1 (Original) Firmware 3.0 If you have the R1+ Plus, do not use this firmware. **** Released 06/10/15 Features: - ...

  • R1+ Plus Quick Release

    To take the hotend out of the R1+ to service it in case of a clog or maintanence, it is very easy.Your extruder for your R1+ is easily removed with the quick release feature.Please see these photos...

  • Infill

    Infill Infill density The infill density determines how dense your print will be by filling in your print with plastic by a certain percentage. 100% infill density means your print will be total...