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RoboSupport

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  • Updating your Robo R2

    Updating Now, you will need to update Robo R2. Select UTILITIES. Then select UPDATE. Update to the latest version and wait about a minute to get everything up-to-date. If your Robo R2 is already u...

  • Wi-Fi Configuration

    Wi-Fi Configuration To begin connecting to your Wi-Fi network, Select UTILITIES on home screen. Select NETWORK. Select CONFIGURE WIFI. Then select your Wi-Fi network and use the on-screen keyboard ...

  • Initial Set-up

    Initial set-up Now let’s move forward with your initial set-up of Robo R2. Inside the inclusions box, there is a small toolbox; here you will find the hotend cover. Go ahead and take that out and p...

  • Unboxing Robo R2

    Unboxing Robo R2 Now that you’ve received your Robo R2, it’s time to unbox it and get familiar with your printer and accessories. Your R2 is housed in 2 styrofoam pieces, secured together by a top ...

  • Register your Robo R2

    Please register your Robo R2 for any servicing or warranty needs if they’re ever required. You can register your product by visiting our registration_site.

  • What's in the box

    Besides your new Robo R2, you will find the following in the box: Quick Start Guide Autodesk Fusion 360 design software free 1-year voucher Robo stickers to place EVERYWHERE. 24V power supply Fila...

  • E3: My Camera Isn't Working OR My USB Stick Isn't Working

    The Robo E3 has a place where you can toggle camera functionality with USB functionality. In order for the USB to work, you need to make sure the USB option is selected. Go into the on-printer menu...

  • E4 Pro: Printer Won't Home or Send Prints - Even the Built in Ones aka Grinding Against the Left Side

    If you are unable to home your Robo E4 Pro or every time you try to print it ends up grinding against the left-hand side of your printer, you likely have something broken on the circuit board insid...

  • Robo E4: Z-Axis Go Home Error

    If you are receiving this error message on a brand new printer, please make sure you have removed the four screws holding the build plate in place that were placed there for safe transport. Removin...

  • When using RoboPrint, I selected “Supports Enabled” but no supports printed.

    In RoboPrint, you have to build your supports first. To do so, click “Supports” and then “Auto Supports.” This will allow you to use the auto-generated supports or customize them to your needs. Whe...