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RoboSupport

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  • What's in the box

    Besides your new Robo R2, you will find the following in the box: Quick Start Guide Autodesk Fusion 360 design software free 1-year voucher Robo stickers to place EVERYWHERE. 24V power supply Fila...

  • Misaligned R1+ Z-axis

    Misaligned R1+ Z-axis Sometimes, your z-axis alignment might skew from left to right either during shipping, movement of the product, or skipped steps on the left or right side. This guide will hel...

  • Replacing hobbed bolt

    Eventually your hobbed bolt will need to be replaced, as the teeth get worn down over time. Follow these steps to replace it.  1. Turn the printer so that the filament latch screws are facing you. ...

  • Correct Shut Down Sequence

    Make sure to follow the proper shut down procedure to help keep your machine running smoothly. Do not turn off the back power switch before running the on-screen shut down sequence. 1. On the print...

  • Start a print

    Start a print Starting a print from your internal storage Select ‘Files’ from the home screen Choose between Local or USB Storage. And Select a file Now select ‘Start’ to print - and be sure to w...

  • Grinding noise when starting a print

    Grinding noise when starting a print If you are experiencing a grinding noise when trying to start a print, or when your printer is homing, there are some things to take a look at to make sure your...

  • Grinding noise when starting a print

    Grinding noise when starting a print If you are experiencing a grinding noise when trying to start a print, or when your printer is homing, there are some things to take a look at to make sure your...

  • The test print

    To create your first test print 1. Make sure you've ran the Z offset Wizard and the Filament Loading Wizard.  2. Select Files >> Local >> Choose R2_Test_Print.gcode 3. Now, select START to print—a...

  • Drive gear aligning and tightening

    Drive gear aligning and tightening If your drive gear has come loose and/or it is not aligned with the filament feed pathway, take these steps to realign and tighten. Note: Make sure there is no fi...

  • Cleaning the feeder gear

    1. First turn off your machine and remove the extruder cover. 2. Next, unscrew the extruder tensioner arm cover with a screwdriver.   3. Take the allen wrench that came in your tool kit, and unscr...