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7 comments

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    Brian Mitchell

    Hi Mike,

     

    Yes - just did. I purchased a replacement hotend from Robo and found out the heater went out. Took me rebooting the printer below that error came up and after a bit I notice the hotend would not heat. I replaced the heater with the original heater wondeer and it now works. I have email Robo and waiting for response. I am wondering if they sent the wrong heater voltage.

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    Debbe Hendrix

    I’ve had this issue for two different reasons. One time because my z offset got screwed up and was way too low. It pushed the front of the bed down which disconnected the back of the print bed. The other times it had happened is because one of the wires in my hotend broke. I repaired it once and was able to print but it’s come apart again so I’ve emailed Robo about a replacement.

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    John Feliciano

    I started having this problem today, but in my case I do the reset and the printer works fine. After I turn it off and back on I get the same error Connection Interrupted. I wrote to Robo today lets see what the recommend.

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    Ray Fox

    What response/actions resolved this issue??

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    Ray Fox

    What response/actions resolved this issue??

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    John Feliciano

    Robo sent me link of the operation system and I installed it and that solved the problem. In my case as indicated above the printer would work after a reset. after reinstalling the OS it has not have any issues. I had to provide them with the printer serial/name info.

    Hope this helps.

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    Tim Bryan

    I was able to take the printer bed up (just magnetic so just pull up) and I cleaned the pogo pins and the back of the printer bed connection pads with alcohol. The bed now heats up as it should. My guess is the pogo pins and pads gets dirty and needs cleaned every so often. They also may be worned down and I may need to replace them if  the bed connection error comes up again. I was in the middle of a four day print job when it quit!

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